A consistent product - both in our public spaces and in our guest rooms - has always played a vital role in the incredible success of the Wyndham Brand. The Housekeeping Department has played a major role in ensuring this product quality.

As one of the largest departments within the Hotel, the Housekeeping Department presents an interesting challenge: how do you motivate, train and develop a diverse group of employees to produce a consistently exceptional product? The Housekeeping Manager has the responsibility for all aspects of the Housekeeping Department, from the hiring of employees to the maintenance of operational expenses at or below budget. Interviewing, training, motivating, ordering, receiving and monitoring product quality all play a large role in the typical day of a Housekeeping Manager.

In a competitive hotel market, it is service and cleanliness that really make an impact on our guests and determine whether they will return.