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ByRequest benefits exclusively at Wyndham Hotels and Resorts.

Corporate Information
Wyndham Technology
The Technology Behind the Wyndham ByRequest® Guest Recognition Program

As the first hotel company to successfully integrate technology with a comprehensive guest recognition program, Wyndham is a pioneer in the upscale hotel category with its Wyndham ByRequest program. The concept behind Wyndham ByRequest is to empower guests to achieve a more customized hotel experience. Consumers are encouraged to ask for items that enhance their hotel stay, such as a book by their favorite author, their desired beverage and snack or a preferred bottle of wine. Supporting the Wyndham ByRequest concept is a sophisticated proprietary technology that allows guests to make their hotel room their own. The technology behind Wyndham ByRequest provides guests with benefits such as:

  • Allowing all guests to fill out an online personal profile simply by visiting www.wyndham.com or calling the Wyndham ByRequest member line at 888-994-2227.
  • Tracking personal profiles of all ByRequest members through a sophisticated customer information network. Once a guest's preferences are entered into a personal profile, they are communicated and tracked chainwide, so the guests receive their specified preferences every time they visit a Wyndham property.
  • Updating personal profiles on the site's personalized, secure Web page, providing access to guests' profiles and stay history. Guests can also retrieve their hotel check-out folio and stay history via the Wyndham ByRequest Web site.
  • Wyndham Hotels and Resorts, LLC takes your privacy seriously. To learn more about how Wyndham treats personal information that Wyndham.com collects and receives, please read our Privacy Policy.