Wyndham Grand Plaza Royale West Lake HangZhou

On-Site Services

We want you to have everything you need while you are our guest. So that means you'll get a complimentary newspaper every morning and free high-speed Internet access 24 hours a day. It means that if you want to work out or work on a business presentation, we have just the right place for you. And when you're ready to treat yourself to a nice drink or meal, you can be sure we have you covered. Your comfort is what we are here for!

On Site Activities & Entertainment

These services and amenities are subject to availability. Additional charges may apply. Prices are subject to change. Please call the hotel to confirm.

Services

• AV Equipment
• Airline Desk
• Breakfast Buffet
• Business Center Services
• Car Rental Desk
• Childcare
• Cocktail
• Coffee/Tea
• Computer
• Computer Rental
• Concierge
• Copy Service
• Currency Exchange
• Day Rate
• Dry Cleaning
• Dry Cleaning – Same Day
• Early Check-In
• Evening Turndown (Royale Floor and Suites only)
• Express Check-In
• Express Check-Out
• Faxing Incoming
• Faxing Outgoing
• Garage Parking
• Hair Dresser
• Handicap Parking
• Late Check-Out
• Laundry/Valet
• Local Calls
• Local Faxes
• Long-Distance Access
• Newspaper upon request
• Parking
• Room Service
• Secretary Service
• Shoeshine
• Tour Desk
• Translation
• Wake-Up Calls

Activities

• Cardio-Vascular Equipment
• Game Room
• Golf
• Health Club – Extensive
• Indoor Pool
• Sauna
• Hot Tub
• Cold Tub

On-Site and Room Accessibility Features

We are committed to doing everything within our power to meet the special needs and interests of each and every one of our visitors. Following are the on-site and room accessibility features available at our location:

On-Site Accessibility Features:

•   •Accommodations have bath in bedroom
•   •Brailed Elevators
•   •Elevator access to all levels
•   •Elevator near disability accessible rooms
•   •Flat terrain between parking and entrance
•   •Hotel entrance is wheel accessible
•   •Parking / drop off point adjacent to entrance
•   •Ramp Access
•   •Restaurant/bar menus available in 14pt print
•   •Restaurant/bar menus available in Braille
•   •Steps / staircases have color markings
•   •Steps / staircases have handrails
•   •Vibrating pillows available
•   •Wheelchair-Accessible Elevators

Room Accessibility Features:

•   •Bathroom doors open outwards
•   •Emergency cord/button system in bathroom
•   •Emergency cord/button system in bedroom
•   •Emergency instruction in Braille or 14pt print
•   •Emergency instructions in pictorial form
•   •Handicap Closet
•   •Raised Toilet seat with Grab Bars
•   •Roll-in shower area with bathroom seat
•   •Shower - Safety Bars
•   •Shower - Walk-In
•   •Telephones with amplifier or TDD
•   •Wheelchair Accessible

Services & Activities Summary

These services and amenities are subject to availability. Additional charges may apply. Prices are subject to change or discontinuance without notice. Please call hotel to confirm.

• AV Equipment
• Bellhop
• Breakfast Buffet
• Breakfast Full
• Business Center
• Business Center Services
• Car Rental Desk
• Childcare
• Cocktail
• Coffee/Tea
• Computer
• Computer Rental
• Concierge
• Copy Service
• Credit Card Access
• Currency Exchange
• Day Rate
• Dry Cleaning
• Dry Cleaning - Same Day
• Early Check-in
• Early Check-in Guarantee
• Early Check-out Penalty
• Evening Turn-down
• Express Check-in
• Express Check-out

• Faxing Incoming
• Faxing Outgoing
• Food/Beverage Discount
• GarageParking
• Handicap Parking
• Kid's Program
• Late Check-out
• Late Check-out Guarantee
• Laundry/Valet
• Local Calls
• Local Faxes
• Long-distance Access
• Newspaper
• Parking
• ParkingLotDesc
• ParkingSideStr
• Room Service
• Secretary Service
• Shoe Shine
• Tour Desk
• Translation
• Upgrade Confirmed
• Upgrade on Availability
• Wake-up Calls
• Welcome Gift

Activities

These services or amenities are subject to availability and local charges, where applicable.

• Game Room
• Golf
• Health Club - Extensive
• Massage
• Pool - Indoor

• Recreation(Sports)Court
• Sauna
• Weightlifting Equipment
• Whirlpool