- Do you provide transportation from the airport or other areas of interest?
- Do you provide shuttle service to get around property?
- Do you provide parking?
About the Resort
Do you have any activities at the resort for children?
In addition to the supervised activities at Kids Crew, there is a kids interactive play area at the Water Park, playground at Center Court Ridge and Villas South and activities at the Hideaway at Seven Eagles Pavilion.
If I am staying in the area and not staying at the resort can I play golf at your course?
The amenities at Reunion Resort are reserved for the use of Members and Registered Guests. If you are not a guest at the resort, you will not have access to the golf courses, Water Park, restaurants and other amenities on property.
Can I just sneak my 10 kids into a one bedroom unit?
Each unit has a maximum occupancy that may not be exceeded.
Are the swimming pools heated?
During the colder months, the Water Park pools and lazy river as well as most resort community swimming pools are all heated to approximately ten degrees warmer than the outside air.
Is high speed internet available on property?
Yes, all Reunion Resort homes include complimentary wired high speed internet. Some homes may also provide a wireless router (see home details at time of booking). Complimentary WiFi access is also available in some of the common areas and restaurants on property. There is also a business center and less formal "internet café" on property where computer and internet access is complimentary to all guests using their electronic resort keys.
Is there ample pick-up and drop-off space for arrivals?
Yes, guests will enjoy a spacious entry for arrivals at the Reunion Grande, as well as complimentary valet if staying in the Reunion Grande Suites.
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Services and Policies
What does the service fee cover?
Reunion Resort is a cashless and tip-less property so that a swipe of the electronic guest key card is all that is needed in order to enjoy the resort amenities and add any charges not already included in the nightly rates to your guest account. The service fee covers all general resort gratuities such as bellmen, housekeepers, concierge, valet parking attendants, pool attendants, etc. so that your vacation is hassle and worry free. Gratuities for food and beverage, golf, tennis and spa services are not included in the service fee and are added automatically at point of sale based upon the purchase amount.
What is your deposit and cancellation policy?
Deposit Policy - Your credit card will be charged at the time of booking for a value of 50% of total cost of stay. Remaining balance will be due 14 days prior to arrival. Cancellation Policy - Cancellations must be made 14 days prior to arrival. Cancellations made inside of 14 days will incur loss of total stay charges.
Are the units non-smoking?
Yes, all our accomodations are non-smoking. Guests are permitted to smoke on the patio area outside. Rooms damaged by smoking will be charged a fee.
Do you allow pets?
Pets are not allowed. Rooms damaged by pets will be charged a fee.
Is security provided?
Reunion Resort provides our own 24-hour on-resort security service. From the friendly greeting you will receive every time you enter and leave the property, to the timely on-resort response should any emergency arise, you can rest assured that our friendly and knowledgeable security staff members are available to assist our resort guests at a moment's notice as needed.
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Special Needs
Do you have handicap accessible units?
Yes. Handicap accessible rooms are available upon request and based on availability.
Do you have hearing impaired units?
Yes. Hearing impaired units are available upon request and based on availability.
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Things To Do
How close is the resort to Walt Disney World® and other area attractions?
The main gates of Reunion Resort are located within 6 miles of the entrance to the Walt Disney World Resort® and just a 20 - 25 minute drive from Sea World/Aquatica and Universal Studios/Islands of Adventure featuring the new Wizarding World of Harry Potter (opening Spring 2010).
Are there restaurants and shopping near the accommodations?
Yes, there are a choice of 6 different restaurants and bars on property as well as a resort gift shop, golf pro shop and tennis pro shop. All are within a short walk or drive of the accommodations or guests can use our complimentary on-resort shuttle service. "Reunion to go" also offers a limited menu of prepared hot and cold food items available for delivery directly to your room (hours vary seasonally). For grocery shopping, grocery pre-stock can be arranged prior to guest arrival through the Reunion concierge and after arrival, there is an excellent full service grocery store immediately outside the Reunion Resort main entrance. Orlando is home to a wide variety of world-class restaurants and shopping experiences, many within an easy, short drive of the resort and your Reunion Resort concierge will be happy to assist with recommendations.
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Visitor Information
How close are you to the airport?
Reunion Resort is located 30 miles from Orlando International Airport.
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Transportation
Do you provide transportation from the airport or other areas of interest?
Personal Concierge will gladly assist making transporation arrangements to your destination at an additional fee.
Do you provide shuttle service to get around property?
Absolutely! Dial the bellstaff for assistance at 407-396-3833.
Do you provide parking?
Complimentary parking is available outside of your rental unit as well as at all on-property amenities.
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