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Wyndham Tulsa

  • 10918 East 41st Street
  • Tulsa, OK 74146 US
  • 1-918-627-5000
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Tulsa
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10918 East 41st Street Tulsa, OK 74146

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wyndham Tulsa  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Tulsa  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Wyndham Tulsa  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Tulsa  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Tulsa  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Tulsa  Value
2.05 2 of 5 stars

“Nice Hotel, bad Service”

  , Erlangen
The hotel underwent a renovation during our stay, but there was no noise annoyance. Our 8th floor suite was spacious and comfortable, with an impressive view of the surrounding area. Unfortunately, the service was far from impressive. We had called in advance to ask for an early check-in, because I was ill, and were told that a room would be preblocked. At our arrival the room was not available. During our 3 night stay the room was never vacuumed, the toiletries and Kleenex tissues not replaced. The remote control did not work properly, so we asked the maid for a repair or replace - in vain. On the last day some towels were missing, too, so we stopped by the desk and were told that towels, replacements for the bath items, and a new remote control would be brought to our room. Nothing happened. It took us 2 additional calls, the last one at midnight, to get finally some og the missing items. The staff told us as an excuse that they switched room numbers (twice - really?). Next day at check-out I complained about the bad service and was told by the desk manager plainly that he was sorry - in a very snappy "I don´t care at all"- way - and that the maids just don´t understand english. Obvously he didn´t care about that, too.It´s a shame, this hotel could be really great, but the indifference and attitude of the staff ruins everything.

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