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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wyndham Boston Andover  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Boston Andover  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Boston Andover  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Boston Andover  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Wyndham Boston Andover  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wyndham Boston Andover  Value
2.05 2 of 5 stars

“Bad Service and Rooms”

  , Saint Louis
Bed was dirty, and room was n the shape of an old motel 6. the paint on the dresser and nightstand was severely chipped, and old. The fee of $75 per night was just ridiculous, and the response from Management for a nasty bed was less than good service. I was given a free breakfast for a nasty room. Whle I was at the desk 2 people had just checked in and come back down complaining about their rooms were dirty, 3 guest had come down, on their 3rd time, because their keys did not work. And the staf maintained a non chalant, no big deal attitude about these issues. When I asked what the problem was, and why were so many guest complining, the manager said there was just 1, and down played the situation, as if I wasnt standing there, and had just witnessed the whole scene happen. I indeed was standing there a while, because it took the lady quite a while to check me in. No, unless you upgrade the rooms like you did the lobby, and train your staff to have a more customer service response to things, I will NOT stay at this hotel again.

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