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Wyndham Garden Austin

  • 3401 South IH-35
  • Austin, TX 78741 US
  • 1-512-448-2444
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Garden Austin
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3401 South IH-35 Austin, TX 78741

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Garden Austin  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Garden Austin  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Wyndham Garden Austin  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wyndham Garden Austin  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wyndham Garden Austin  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Garden Austin  Value
3.05 3 of 5 stars

“Let the buyer beware!”

  , Nashville, Tennessee, Usa
I booked this hotel due to location and price was great. Upon check in I realized my first room had mold and mildew issues especially in the air conditioner vent. They had an air freshener disc in the vent to disguise the moldy smell coming from the vent, and a dehumidifer was sitting in the lobby outside my door. I went to front desk and was given another room only to find the same problem. It was then that the manager was alerted and escorted me to another room with no mold/mildew int the air vent. The only reason I stayed is because I was weary from travelling and my bags had already been brought into the hotel, and I did not feel the frustration of looking for another place. It also was a plus that I got upgraded to a suite! At least they insist on retaining their business...I gave them kudos for that.This room was a remodeled suite and it would be wise that they do this for all their rooms. Former employee at the airport alerted me that when employed there, this property had a mildew problem...This is why I was so vigilant in trying to get out of there.

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