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Wyndham Grand Shenzhen

  • 2009 Caitian Road Futian Dist
  • Shenzhen, 518003 CN
  • +86 75 582998888
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Grand Shenzhen
Wyndham Grand Shenzhen
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Services & Amenities at the Wyndham Grand Shenzhen Hotel

As Shenzhen's newest five-star international hotel, our newly built Wyndham Grand Shenzhen hotel offers an extensive range of services and amenities that you, our esteemed guest, both deserve, and have come to expect. Our primary goal is to ensure you have everything you need for a comfortable, stress-free stay in Shenzhen and our professional multi-lingual associates are at your service to assist with your every request, need and query. From our cordial doorman and helpful parking assistants, to our car rental desk, tour and theatre ticket desk, and our attentive front desk associates and concierge - available 24 hours daily - we are here to ensure your stay is impeccable and serene.

With an optimal location near the Central Business District and the Shenzhen International Convention and Exhibition Center, our hotel in Shenzhen is equipped with every amenity to ensure you can conduct business efficiently and productively. Services include free Wi-Fi Internet access, a full-service business center, free local Chinese and English Chinese newspapers, express check-in and check-out if you are on the run, and same-day dry cleaning services, so you are always assured of looking your best. An indoor heated swimming pool, jogging track, fitness center and lovely gardens ensure relaxation after a hectic day, and our on-site meeting and conference facilities allow you the opportunity to meet and convene with success.

When it's time to dine, our exquisite collection of dining options will both delight and entice, with cuisine and service that is sure to impress and enchant. And our 232 spacious, elegantly appointed guest rooms proffer a superb sanctuary of comfort, with an elegant design and first-class range of amenities that guarantees a refreshing experience; our Executive Floors, designed for our busy business professionals, ensure you can focus on getting the job done, and in style.

Below are additional services and amenities you can expect during your stay with us in Shenzhen. While most are complimentary, some may require a fee and these services and amenities are subject to availability. We invite you to book your hotel reservation online today to ensure your stay and look forward to welcoming you to our upper-upscale Shenzhen hotel.

Room Amenities:

  • Air conditioning
  • AM/FM alarm clock radio
  • Bathrobe
  • Bathtub - oversized
  • Bottled water
  • Cable/satellite TV
  • Cell phone recharger
  • Closets/walk-in wardrobe
  • Clothes press
  • Executive rooms
  • Connecting rooms available
  • Cribs available
  • Cups and glassware
  • Daily complimentary newspapers - Chinese and English
  • Electrical adapter
  • Electrical outlet at desk level
  • Electronic safe
  • Ergonomic work desk and ergonomic chair
  • Express check-in and check-out
  • Extra beds/cots available
  • Flat screen HDTV with Internet access
  • Free Wi-Fi and broadband Internet access
  • Full housekeeping services
  • Hair dryer
  • Heating/cooling - self-controlled
  • Hypoallergenic beds available
  • iPod docking stations
  • Iron and ironing board
  • Mini-bar
  • Mini-refrigerator
  • Movies, in-room
  • Non-smoking rooms available
  • Oversized room
  • Pillows: down/feather, hypoallergenic
  • Plush pillow top mattress
  • Power converter
  • Premium bedding
  • Radio
  • Shower
  • Sitting area
  • Telephones - two (one in bathroom), both with voice mail in English and Cantonese
  • Turndown service (upon request)
  • Video on-demand
  • Weigh scale in bathroom

Hotel Services and Amenities

  • Business Center
      Audio-Visual Equipment
      Bulletin Board
      Business Center
      Computer Access
      Equipment Rental
      Flip Chart/Markers
      Meeting Support Services
      Name Cards/Holders
      Phone Lines
      Projector - Overhead
      Registration Area
  • Commercial
      Banking/ATM Service
      Executive/VIP Services
      Mail Services
      Phone Services
  • Dining and Entertainment
      Bar / Lounge
      Coffee Shop
      Fine Dining
      Live Entertainment
      Restaurant Delivery Service
  • Health Activities and Sports
      Fitness Center
      Health Club
      Indoor Heated Pool
      Indoor Pool
      Jogging Track
      Universal Gym
  • Hotel Info and Services
      ATM/Cash Machine
      Babysitting/Child Care
      Check-In - Early
      Check-In - Express
      Check-Out - Express
      Check-Out - Late
      Copy Center
      Copy Service
      Currency Exchange
      Directional Signage
      Dry Cleaning
      Event Planning Services
      Front Desk
      Ice Machine
      Interpretation/Translation Services
      Poolside Service
      Safe Deposit Box
      Wake-Up Calls
  • Meeting and Event Facilities
      Banquet Facility
      Conference Rooms
      Meeting and Conference Services
      Meeting Rooms
      Wedding Services
  • Safety & Security
      Alarms - Audible in Public Areas
      Doors - Have Deadbolts
      Doors - Have View Ports
      Doors - Self-Closing
      Electronic Room Key System
      Emergency Exit Maps
      Emergency Lighting
      Entrance - Accessible By Interior Corridor
      Fire Detectors
      Fire Detectors - In Hallways
      Fire Detectors - in Public Areas
      Fire Extinguishers - in Hallways
      Guest room floors - Multiple exits
      Security - 24Hr
      Smoke Alarms/Detectors - Audible
      Smoke Alarms/Detectors - Audible In Hallways
      Smoke Alarms/Detectors - Audible In Public Areas
      Sprinklers - In Hallways
      Sprinklers - In Public Areas
      Video Surveillance - In Entrances
      Video Surveillance - In Public Areas
      Video Surveillance- In Hallways
      Windows - Locks
  • Technology Services
      Analog Dial-Up Data port - Meeting Rooms
      Computer Printing
      Fax Service
      High Speed Internet Access - Business Center
      High Speed Internet Access - Meeting Rooms
      Public Computer Access
      Wired Data Connection - Business Center
      Wireless Data Connection - Meeting Rooms
      Wireless Data Connection - Public Areas
  • Transportation and Parking
      Bus/Truck Parking
      Disabled Parking
      Indoor/Garage Parking
      Park Before You Fly
      Parking - Motorcycle
      Parking – Car
      Rental Car Desk

On-Site and Room Accessibility Features

We are committed to doing everything within our power to meet the special needs and interests of each and every one of our esteemed guests. Following are the on-site and room accessibility features available at our Shenzhen, Guangdong Province location:

Room Accessibility Features:

  • Emergency cord/button system in bathroom
  • Emergency instructions in pictorial form
  • Emergency procedures for disabled guests
  • Handicap closet
  • Sub-titles/closed captions available on television
  • Roll-in shower area with bathroom seat
  • Shower has safety bars
  • Telephones with amplifier or TDD
  • TV - closed captioning
  • Walk-in shower
  • Wheelchair accessible through entrance and bath

On-site Accessibility Features

  • Accommodations have bath in bedroom
  • Brailed Elevators
  • Elevator access to all levels
  • Elevator near disability accessible rooms
  • Hotel entrance is wheel accessible
  • Steps / staircases have handrails
  • Wheelchair-Accessible Elevators