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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Boston Andover  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Boston Andover  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Boston Andover  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Boston Andover  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Boston Andover  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Wyndham Boston Andover  Value
3.05 3 of 5 stars

“Hosted a Wedding, disappointed”

  , Cleveland
I stayed at the Wyndham for a wedding and I am disappointed with the amenities provided by this hotel for such a large event. Hotel staff forgot to provide the gift bags to some guests who stayed in the hotel, very embarrassing! The wait staff at the wedding reception was slow to respond and did not take very good care of the bridal party (groom and bride included). Pros: This hotel is relatively clean. The suites are relatively nice.The location is decent in downtown Cleveland. Views of the city are great, depending on which side of the hotel you are on. Cons: The wait staff (at the reception) was ill prepared to cater to the needs of a wedding party. The bridal party was being serviced by one waiter and it took forever to get any drinks for the guests of honor! Unacceptable!There is no parking available nearby. Valet is $20 per night, whether you are there for a wedding or not. There is one bellhop for the entire hotel! He's a super nice guy, but he NEEDS help. I waited for over 40minutes for my car. When I spoke with valet they gave me a lame excuse to go talk to the front desk. Very unprofessional. After the wedding reception family and friends were all discussing the things the Wyndham staff did wrong. Awful how it soured an event that should have been all about the couple!

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