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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wyndham Boston Andover  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Andover  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Boston Andover  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Boston Andover  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Boston Andover  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Boston Andover  Value
3.05 3 of 5 stars

“Mixed experience”

  , Ithaca
We were in Cleveland for five nights, a ombination of a school activity and some additional days for sightseeing. When we checked in to our hotel room, we found that the floor of our room was filthy - dirt, gravel, and food crumbs were everywhere . The Front desk clerk was very understanding, and immediately moved us to a room on different floor. He said that we were the third people on that go loot to have the same problem, and he would look into it. The room he moved us into was much better appointed, and in fact looked like the rooms advertised on the web site. We we very comfortable, and the staff we met were all unfailingly pleasant, but we continued to have problems with housekeeping. Even though we left a tip every day, and also gave explicit instructions, like, " please leave more shampoo" or " please leave three towels," we were continually shortchanged on amenities. We had to call housekeeping for enough shampoo and towels, and in five days they never left a new bar of soap. Front desk and valet staff were excellent, through, and the lounge has a wonderful happy hour deal M-F ith half price drinks and appetizers. The hotel so conveniently located downtown, and the rooms are comfortable and mostly well-appointed. Although we had problems, the ones we reported ( we gave up on housekeeping ) we promptly addressed.

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