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Wingate by Wyndham Dallas/Las Colinas

  • 850 W Walnut Hill Lane
  • Hwy 114 Walnut Hill Ln, Irving, TX 75038 US
  • 1-972-751-1031
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wingate by Wyndham Dallas/Las Colinas
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850 W Walnut Hill Lane, Hwy 114 Walnut Hill Ln| Irving, TX 75038

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wingate by Wyndham Dallas/Las Colinas  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wingate by Wyndham Dallas/Las Colinas  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wingate by Wyndham Dallas/Las Colinas  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wingate by Wyndham Dallas/Las Colinas  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wingate by Wyndham Dallas/Las Colinas  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wingate by Wyndham Dallas/Las Colinas  Value
1.05 1 of 5 stars

“never stay here”

  , Somonauk
I would suggest you plan for no sleep and grab your wallet. We were there in late February, due to a birth in the family. We showed up early evening, asked if the was a discount(as advised by the hospital) we were advised there was, we then headed up up thew room, room was fair at that point. We then headed down for dinner, after dinner which was terrible, we passed the desk, I asked if there was a continental breakfast, and if it was included with the room, I was told yes, thanked the clerk and retired. About 10:00 the refrigerator started making noises, after about an hour unplugged that , then about 12, the heat started rattling loudly, I called down but no one was around, so I shut the heat off, so there we finally slept, shivering the rest of the night. in the morning I plugged the fridge in, turned up the heat, and started the day, We reported down for breakfast, again fair, but I figured hey it's free right? WRONG, they handed me a bill for 41.00, I flipped, but since we were in a hurry (new baby) I paid and on my way.The next day we get home, I check my bank statement, the hotel charged me an extra 50.00 for "incidentals" now I'm ready to drive back up, instead i call, " as if I don't know what that means, they took 15 minutes to explain, bottom line, I have to wait 5-7 days, and then the hotel will refund my money. I then file a complaint with Wyndam and ask for a return call, nothing, a couple days later I get an email explaining the policy, not a word about the furnace/fridge, and yes they offer continental breakfast, just not if you use the hospital rate, Boy that was a real help, I will never stay there, in fact there is a nice comfort suites up on Milwaukee Ave that is cheaper, cleaner and has a good breakfast (included) Shame on you Wyndham, I used to be a loyal customer

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