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Wyndham Jacksonville Riverwalk

  • 1515 Prudential Drive
  • Jacksonville, FL 32207 US
  • 1-904-396-5100
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Wyndham Jacksonville Riverwalk
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1515 Prudential Drive Jacksonville, FL 32207

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Jacksonville Riverwalk  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Wyndham Jacksonville Riverwalk  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wyndham Jacksonville Riverwalk  Rooms
5.05 Average TripAdvisor Service Rating of 5 of 5 for Wyndham Jacksonville Riverwalk  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wyndham Jacksonville Riverwalk  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Jacksonville Riverwalk  Value
2.05 2 of 5 stars

“Nice Hotel, With Serious Drawbacks”

  , Jacksonville
The Wyndham Jacksonville Riverwalk is a lovely hotel with extremely friendly staff who are willing to go out of their way to help. That being said, I really don't think I would stay there again. The lobby, bar area, & conference rooms were elegant, but sadly, this did not continue into the actual guest rooms. Our room had obviously not been updated in a good while. This was most glaringly apparent in the bathroom, which was painfully cramped and dark. The bathtub/shower desperately needed to be ripped out and a new one put in. Another problem we faced was the bar & dining area. The only words I can describe it with are those of a good friend who was staying with us: "This is just a hot mess!" The hotel offers a hot buffet each evening, but apparently they don't expect anybody to show up because they had one waiter, one bartender, and a manager who did absolutely nothing to help either. We were in the dining area for three hours because we had to order off the menu, due to the single buffet offering containing a food I'm allergic to. The people who did eat buffet didn't fare much better, since the buffet ran out of food several times. Because of the hotel's location, there were very few restaurants nearby. The ones that were close were trendy, upscale places with prices to match. I think the thing that capped off our stay and made my mind up that we would not be returning to this Wyndam happened on our last night. I looked up and there were several huge ants crawling on our ceiling. When I mentioned this to others the next day, they said the same thing happened in their rooms, also.

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