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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Wyndham Boston Andover  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Boston Andover  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Boston Andover  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wyndham Boston Andover  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Boston Andover  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Wyndham Boston Andover  Value
3.05 3 of 5 stars

“Wyndham - booking was not great!”

  , Portland, Oregon, Usa
We bought a package deal thru Amazon for 3 nights at a great price. Since it was an Amazon deal by the Wyndham we had to contact the Hotel directly to book our reservation. This was a horrible experience. I almost backed out of the deal altogether. I was really concerned that the hotel was not going to be up to standard and have poor service. Once I was finally able to reach a live person to make the reservation, she could not get my information right even after I repeated it several times. I was given a confirmation # however it was hard to determine what she told me. Since I was told I would get a confirmation email I thought I would double check the verbal info I had written when I received the email. Well, The email didn't come... I had to call again and again. I left several messages and still no call back or my confirmation email. We were going to leave for our vacation in 2 days and still I had no confirmation email. I finally reached the operator and explained that I needed to speak with someone else as the person whom I'd left multiple messages for had not returned my call or sent me a copy of my confirmation via email as I was previously told. The operator then helped me herself and found out that the email address they had on file was not correct even though I had repeated it multiple times etc. After all this, I was not expecting much from this hotel so when we arrived and found that it was a nice hotel, we were pleasantly surprised. Obviously since we had not booked a full price room we were not expecting the nicest view or in the tower, however the room was clean and there were plenty of fresh towels etc. Shuttle service to the theme parks was great!! The pool and grounds were very nice. The booking service not so much, however our actual stay was nice for a regular hotel room. We would stay here again.

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