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Wyndham Lake Buena Vista Resort

  • 1850 Hotel Plaza Boulevard
  • Lake Buena Vista, FL 32830 US
  • 1-407-828-4444
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Lake Buena Vista Resort
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1850 Hotel Plaza Boulevard Lake Buena Vista, FL 32830

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wyndham Lake Buena Vista Resort  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Lake Buena Vista Resort  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wyndham Lake Buena Vista Resort  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Lake Buena Vista Resort  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Wyndham Lake Buena Vista Resort  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Wyndham Lake Buena Vista Resort  Value
3.05 3 of 5 stars

“Not the greatest anymore”

  , Atlanta, Georgia
The stay started with a smart @$$ front desk clerk, smug and arrogant. He diligently explained the $8.00 a day parking fee and showed me where to initial the paperwork completely forgetting to mention the $20+ dollar a day "resort" fee. When I asked him about it he smirked at me and said "you've already accepted the charges by initialing the paperwork" I was aware of the fee, it's just the way he completely ignored that section of the process. Room keys didn't work when we got to the room...back down to the front desk to my best buddy again, still acting like a total smart@$$. Finally got into the room, run down at best, hot and stale smelling. Tried to put some drinks and snacks into the refrigerator and the smell about knocked us over, soured and filthy. At this point with 2 small children it was easier to ignore it and go get ice to fill our small cooler. Left the next morning around 9, after stopping at the front desk to request the refrigerator be swapped out, to go to breakfast and Downtown Disney, housekeeping was in the hallway so I figured the room would be ready when we got back. Returned around 1, still not serviced, still tons of housekeeping in the hallways. Changed and went to the pool until around 4...still not clean, housekeeping STILL working in the hallway. We had an event that night and my kids needed a nap and baths, I finally gave up just went into the hallway, dumped our dirty towels and got clean ones. Left for the night again around 6, yes they were still cleaning our hallway, got back to a still un-serviced room well after midnight...except for the raunchy refrigerator door open that someone tried to clean, the whole room stunk. The pool was OK..no umbrellas in the baking Florida sun. The only bright spot of this hotel...THE VALETS WERE AWESOME!!! I really am not one to complain but this was a waste of the extra money I spent to stay at a nicer hotel, could have saved a ton by staying elsewhere. Will not be back

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