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Wyndham Orlando Resort International Drive

  • 8001 International Drive
  • Orlando, FL 32819 US
  • 1-407-351-2420
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Wyndham Orlando Resort International Drive
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8001 International Drive Orlando, FL 32819

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Wyndham Orlando Resort International Drive  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Orlando Resort International Drive  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Wyndham Orlando Resort International Drive  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Orlando Resort International Drive  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Orlando Resort International Drive  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Wyndham Orlando Resort International Drive  Value
3.05 3 of 5 stars

“Poor information and guarantee not kept”

  , Pensacola
I recently stayed at they Wyndham Orlando Resort when I was there for a work conference. I have stayed at your hotels in the past and they have always been great, however I was less than pleased with my stay this time. When I called and made my reservation no one told me the resort was under construction and what should have been the main entrance was closed off. The main lobby entrance was closed as well and signs placed in the parking lot were behind bushes that were only able to be seen from one direction and not both. Also while making my reservation I specifically asked about a late check out due to my conference getting out late the day I needed to leave. I was told it would not be a problem and they would add my request to the notes. When I checked in I reminded them and again was told it was not a problem. The night before I was due to check out I called to remind the front the desk and again was told no problem. I get out of my conference and get back to the hotel and I am locked out of the building I am staying in. Luckily another hotel guest was there to let me in and my wife was still in the room to let me in. The issue I have is if you are going to tell someone they have late check out and guarantee it, you should key code their access card to reflect it. If I would not have been in such a hurry to leave I would have gone and found the hotel manager to tell him just how disappointed I was.

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