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Wyndham Orlando Resort International Drive

  • 8001 International Drive
  • Orlando, FL 32819 US
  • 1-407-351-2420
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Wyndham Orlando Resort International Drive
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8001 International Drive Orlando, FL 32819

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Orlando Resort International Drive  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Orlando Resort International Drive  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Wyndham Orlando Resort International Drive  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Orlando Resort International Drive  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Orlando Resort International Drive  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wyndham Orlando Resort International Drive  Value
2.05 2 of 5 stars

“Unprofessional lack of communication.”

  , Hackettstown
The hot water took 10 minutes to warm up (Yes, we timed it). Luckily, we were gone from morning to night each day, so were not subjected to the "unplanned service" that went on in the building that other guests had to endure. I had called ahead to ensure a ground floor room and stated that I was travelling with my dogs. No problem at check in, and drove over to the room. Shortly after, I was hailed by an employee of the hotel and asked to return to the desk to sign paperwork for my dogs. Don't worry I was told, there is no additional fee. I hiked back across the resort to be told I had not declared my pets and I would need to pay an additional fee. After a brief dialog, the manager waived the fee. On the 4th day of my 6 day stay, I returned to the room to find a letter under the door, again asking me to come to the desk. AGAIN I hiked across the grounds to the lobby. There I was told that housekeeping had "discovered" that I had a pet in the room and that I would have to pay an additional fee. After a longer discussion about whether or not the pet fee had been waived, and who had waived it and the so called "discovery", they again magnanimously waived the fee. My dogs do not sleep on the bed or the carpet, and are picked up after... the "discovery" occurred because the crate in which they sleep was finally noticed by the housekeeping staff who did not vacuum or take out most of the trash the entire 6 nights we stayed. It is a shame, as the property is truly beautiful, but it was almost completely vacant, and I suspect we now know why!

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