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Wyndham Bay Point Resort

  • 4114 Jan Cooley Drive
  • Panama City Beach, FL 32408 US
  • 1-850-236-6000
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Bay Point Resort
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4114 Jan Cooley Drive Panama City Beach, FL 32408

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Wyndham Bay Point Resort  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Wyndham Bay Point Resort  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Bay Point Resort  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Bay Point Resort  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wyndham Bay Point Resort  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Bay Point Resort  Value
1.05 1 of 5 stars

“Horrible Resort!”

  , Panama City Bea
This place is way understaffed! They do not have people to clean, cook or serve! First, when we checked-in at 2:30, the room wasn't ready. Fine because the it was technically supposed to be ready by 4pm. The lady said she would call if the room is ready before 4pm. We went back at 4pm, no calls, and the guy said the room was ready. How come there was no call? I have no clue. Then the next morning, my husband went to get some breakfast from Kingfish to take back to our room. Well, the waitress told him that it would be 40 minutes wait to have his food ready! She never mentioned about the take out buffet breakfast, which we found out later in our stay. The next night, I called the in-room dining at 10:15pm to place an order for breakfast the next morning. Apparently, this place doesn't take orders past 10pm. Waited til the next morning to place the order, called 3 times but no one ever answered! Then the room... from the moment we stepped into the room, I felt the uncleaniness... there were hair (not ours) on the floor and bathroom. The maids didn't replace our towels, we had to steal them from their carts. We asked the maids to change the sheet one day because we got some sand in the sheets. They never changed it because the sand was still there that night. Then, there's the "beach"... the website states, " this exquisite resort is situated right off the beach with access to a private strip of sand via a charming bay boardwalk". Well, this pier was about a good 20 minute walk and when you got to this private strip of sand, it was literally a strip. So small that if you had more than 2-3 families, it would be full. And I think a lagoon probably be a better description. We will definitely not be returning to this resort, if you can even call it a resort.

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3.0 of 5 stars

 

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