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Wyndham Boston Chelsea

  • 201 Everett Avenue
  • Chelsea, MA 02150-1816 US
  • 1-617-884-2900
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Boston Chelsea
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201 Everett Avenue Chelsea, MA 02150-1816

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Wyndham Boston Chelsea  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Chelsea  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Wyndham Boston Chelsea  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wyndham Boston Chelsea  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wyndham Boston Chelsea  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Boston Chelsea  Value
4.05 4 of 5 stars

“Great stay except...”

  , Bangor
This stay was the second time I have stayed at this hotel. The customer service was great, the front desk clerk recognized my wife and I and the bar tender was extremely helpful. The only down fall to the whole stay was the actions by a male front desk worker, on two separate times. The first time we needed to be picked up at the airport to return to the hotel and he was very rude, short and unhelpful on the phone with my wife. The other time was when I was trying to print out driving directions to get to an appointment. I was having trouble printing and he refused to help, just told me that it should be printing next to the computer and to try again. I could never get it printed and had to write them down in order to have them. He made me and my wife feel like we were bothering him and wasting his time with our questions. He had no customer service skills at all and I would not want him working as a guest service person, let alone the first person that you meet when you walk in or have to deal with him on the phone, if I owned a business like yours. My wife and I where very surprised with these types of actions especially since the first time we stayed at this hotel and everybody else except this male individual on our second stay was above expectations and very friendly and helpful.

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