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Wyndham Atlanta Galleria

  • 6345 Powers Ferry Rd. NW
  • Atlanta, GA 30339 US
  • 1-770-955-1700
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Atlanta Galleria
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6345 Powers Ferry Rd. NW Atlanta, GA 30339

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Wyndham Atlanta Galleria  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Atlanta Galleria  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wyndham Atlanta Galleria  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Atlanta Galleria  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wyndham Atlanta Galleria  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Atlanta Galleria  Value
1.05 1 of 5 stars

“Never again”

  , Halifax
My difficulties started with the online booking at your website. After following all the instructions for booking my room and going through the credit card charging process, I received the message that your computer was down for maintenance. I followed up with a telephone reservation and gave my credit card authorization, agreeing that the room charge would be prepaid as it was a "promotional rate".Upon checking in I retired to my room and fell asleep. I was awakened at 9:00 pm by a phone call from the front office that my credit card was declined. I questioned how could that be, since I thought I had "prepaid" my room charge. I was informed I had to pay by some other means "immediately". Fortunately I had sufficient cash with me to cover the room charge and did so. Needless to say I spent an extremely frustrated and sleepless night after that. At no time was I offered any sympathy or apology, even though I was faultless in the whole episode.

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