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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
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4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Andover  Service
1.05 1 of 5 stars

“DAUGHTERS WEDDING STAY”

  , Paullina
I am very upset with my service at this hotel!!!!!!! 1st I requested the rooms to be charged out to my Credit Card when I booked them knowing that I would not have time for this at checkin due to checking in between wedding & reception. So had to come up with another way of paying and the hassle of paying for them when I did not have the time or the money, being I was the mother of the bride and was required at the reception ASAP. Then I asked for a later check out time knowing that the newlyweds would be opening their gifts in my room and we would not be out by 11am. The person that checked me in gave me the room until noon, but the next day was told that I HAD TO BE OUT BY 11. THAT THERE WAS NO LATE CHECK OUT. MUST BE OUT BY 11. Considering there was at least 4 plus rooms involved in this date of service some consideration could be given; and not only was it just for one night some of the rooms were booked for 3 or more nights. When I stopped a couple of days before this I was making sure everything was taken care of and was told it was but had to have some of the help (family member) tranlate for me to get my questions answered. Why is it that They The manager/owner not speak English in an English speaking community???? I will not recommend this hotel to any one in fact I will discourge any and everyone from going there!!!!!!!!!!!!! I feel some changes need to be made before I will recommend or use this hotel again. I have stayed at Super 8 hotels before and have never ever received this kind of service. That is why I choose the Super 8 and not one of the locally owned hotels. SincerelyDIann Ehlers mother of Sarah Ehlers who also had to go through the same hassle when she went to check in as her room was one of the rooms that I booked several months in advance and checked on a couple of days before she arrived. What a way to treat paying customers!!!!!!!!!!!!!!

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