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Wyndham Garden Austin

  • 3401 South IH-35
  • Austin, TX 78741 US
  • 1-512-448-2444
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Garden Austin
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3401 South IH-35 Austin, TX 78741

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wyndham Garden Austin  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Garden Austin  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Wyndham Garden Austin  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wyndham Garden Austin  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Garden Austin  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Wyndham Garden Austin  Value
4.05 4 of 5 stars

“Koloa Landing at Poipu Beach- service needs improvement”

  , Saint Louis
Koloa Landing has potential but at this point in time, falls short of the mark, especially where service is concerned. The pros- New facility with high end finishes, appliances and beautiful decor. The master bath is particularly spacious. They're adding new buildings so room rates are discounted. The grounds and pool are well maintained but there are a couple of green painted plywood walls hiding construction. They're not a big deal and we had no noise problems. The cons- This property is not convenient to the beach & views are not very scenic because there's a row of homes between Koloa Landing and the shore. Beware, it's several blocks to the nearest beach (behind the Sheraton), but since it's not that great a beach just skip it and drive to any one of the magnificent ones on the island.Service at Koloa Landing is below where it should be. Probably a combination of young staff, and suboptimal training or procedures. There was virtually no information provided at check in with regards to the facilities, appliances/amenities in the condos, recycling etc. 2 staff members were great, however. Ashley at the front desk arranged a unit for us to freshen up in on our last day (for a fee) & the bellman (whose name escapes me but was featured in a local magazine for his fitness business) was very personable and helpful. We had daily credits for the on site mini-market which were inconvenient to use. You have to "check out" your purchases in the lobby (weird) and you're require to use the credits on a day by day basis (which of course means that you're likely to have some expire on you as we did). We rented two 3 bedroom units and the communal area (kitchen, eating, sitting) is small. That could be an issue for families that need open floor space for kids.

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