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Wyndham Atlanta Galleria

  • 6345 Powers Ferry Rd. NW
  • Atlanta, GA 30339 US
  • 1-770-955-1700
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Atlanta Galleria
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6345 Powers Ferry Rd. NW Atlanta, GA 30339

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Wyndham Atlanta Galleria  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Atlanta Galleria  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Wyndham Atlanta Galleria  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wyndham Atlanta Galleria  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Atlanta Galleria  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Atlanta Galleria  Value
3.05 3 of 5 stars

“One bad experience ruined it for me”

  , Plymouth
Normally I love this hotel, but had a bad experience since it changed to Wyndham. Not sure anything actually changed, but this last visit I was greeted with a mildew/mold odor in my room and wet carpet. When I reported the issue, and asked to be moved, they apologized and said they could not move me. They offered to freshen the room, which amounted to sending up someone with an odor spray to try and mask the smell. The problem was never resolved, and I spent two nights in a room that likely had water damage occurring.The shower was also disgusting, as there was hair left over from the previous guest.Really would have liked to seen them step up on the customer service front. I understand if there aren't any other rooms available, but how about making it right for the customer? In hindsight, I probably should have asked for a refund, and found lodging elsewhere.

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