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Wyndham Glenview Suites

  • 1400 N Milwaukee Avenue
  • Glenview, IL 60025 US
  • 1-847-803-9800
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Glenview Suites
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1400 N Milwaukee Avenue Glenview, IL 60025

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wyndham Glenview Suites  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Glenview Suites  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Glenview Suites  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Glenview Suites  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Glenview Suites  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Glenview Suites  Value
1.05 1 of 5 stars

“Missed Cocktail Hour of Wedding while Checking in!”

  , Chicago, Illinois, Usa
I was recently invited to a friends wedding at this hotel. I decided it made sense to book a room here to stay after the reception. When I arrived there were a lot of people checking in, almost all of which were part of the wedding guests. There was only one person working at the desk and for some reason checking in was taking a long time for everyone. It took me 2 hours to check in! During the time we were waiting other people asked to speak to a manager regarding the delay, we were told by the person working the counter that "management does not care." Another hotel employee did stop by to ask the person working the desk a few questions, but no help came they simply left the overwhelmed woman by herself. When I finally got my chance to check in, I was told that the key machine was not working! I was told that I could not get into my room and that no other room was available due to the hotel being booked. Through my suggestion the bellman was able to use the general purpose key to get me into my room, BUT I was to come back after the wedding to get my key to get back into my room. While all of the above was going on I completely missed my friends cocktail hour of her wedding! When I finally got into my room it was another disappointment. The television was not working, the phone was not plugged in, and there was no hair dryer. I also found someones hair in the bathroom floor. I'm not very picky when it comes to cleaning but the long strands of hair on the floor were VERY obvious.Thankfully my friends wedding went well, but my overall experience with this hotel was a huge disappointment. I would not stay here again.

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