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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Wyndham Boston Andover  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Boston Andover  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Wyndham Boston Andover  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Boston Andover  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Boston Andover  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Wyndham Boston Andover  Value
4.05 4 of 5 stars

“Great hotel...one time major issues”

  , Estero
Although I love this hotel and it's view as well as it's proximity to downtown disney, we had an aweful expreience this last trip. We were staying for 3 nights and my parents were staying for 2 nights, arriving a night after us. We had reserved a king bed with a room with 2 doubles next to us both with exquisite disney views on an upper level floor. We requested connectors but ,could not be guarenteed them. We arrived at 8:00pm with 2 very tired children ready for bed. We were sent to a room with 2 doubles instead of our king. We were moved and assured that we would have the connecting double bed room next to us. When my parents arrived the next day that room was no longer available. We had to move another time in order for them to accomodate our request this time though we had to repack and move. They offered us one night for free because of our issues with them. I had called to make the reservations months in advance, called to recheck a month out. I called again a few days out and called again on our way the day of travel. I was sent mixed messages every time which is why I called so frequently. This was a family vacation that I wanted to go smoothly. I feel as though the situation was not handled to the best of their abilities and although I would like to stay there again because of the view and location, I may not because of the service. Also in all of the rooms that we visited (which was way too many) the tubs were beginning to all chip at the drain. I believe with some updates that could be changed with minimal effort on their part.

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