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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wyndham Boston Andover  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Andover  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Wyndham Boston Andover  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Andover  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wyndham Boston Andover  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Boston Andover  Value
3.05 3 of 5 stars

“Inconsiderate and Poor Customer Service”

  , Sharon Hill
I have never liked the attitude of the frontdesk staff especially the Manager. I always stayed there because it is close to my kids and I get to see them more when I visit Chicago but the folks there are very inconsiderate. For example, I was in a middle of work and requested a two hour extension. They charged me an additional fee which i agreed to pay. The Manager, in the rudest of tone, insited that i come down to pay at once even after I pleaded with him that i will do at check-out and reminded him that I was aloyal customer who stay there for up to nine nights during each visit. He said if I could not pay at once, I should leave and it is okay if I choose to go somewhere else next time. I was confused because I had never recieved such treatment and poor customer service at any hotel and I do stay in hotels a lot.

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