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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Wyndham Boston Andover  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Andover  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wyndham Boston Andover  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Andover  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Wyndham Boston Andover  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Wyndham Boston Andover  Value
1.05 1 of 5 stars

“full price, for partial ammenities”

  , Columbus
The whole reason I booked this hotel was b/c it was near my convention and had a pool. Many other hotels were nearby, but this one had a pool. I arrived 6 hours before my convention to lounge by the pool, only to find the pool was closed for repairs. No one called in advance to inform me - if they had, I would have made alternate arrangements. But I didnt find out until I went to the pool. Not even upon check-in did anyone inform me of the closure. When I ask for my stay to be discount because a major amenity was not available, I was told there would be no discount. However, after speaking to the manager, I was offered a pass to a community college pool several blocks away. This, of course, was not appealing - and in fact, was insulting. A discounted rate should have been offered in light of a major amenity being closed.

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