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Wyndham Indianapolis West

  • 2544 Executive Drive
  • Indianapolis, IN 46241 US
  • 1-317-248-2481
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Indianapolis West
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2544 Executive Drive Indianapolis, IN 46241

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Wyndham Indianapolis West  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Indianapolis West  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Wyndham Indianapolis West  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Indianapolis West  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Indianapolis West  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Indianapolis West  Value
2.05 2 of 5 stars

“a/c broken & restaurant server from hell”

  , Columbus, Ohio, Usa
Only 1 room key worked, the a/c in our room wasn't working, we called down to the front desk & they were quick in sending up the maintenance man, in which he said that the coils would need cleaned so he would get us moved to another room..in which again only 1 key card worked. Went to lunch in the hotel restaurant, the server never came to take our order, so we had no choice but to have the buffet (avoid this at all cost!) we were unaware that our company hadn't put the business credit card on file for us until we had started to leave & the server came out to the hallway to let us know..so we both gave her our personal credit cards..we waited quite awhile for her to bring us back our credit cards..then walked back into the restaurant..just to find our credit cards sitting on a podium that everyone walks by to go into the restaurant..unattended. And as i was checking us out of the hotel..i had mentioned to the man at the front desk (not in a nasty way) about the a/c issue & even in the new room that it never really got cooled down & he said to me in a nasty tone.."every room's a/c works here, only some are cooler than others" I would never stay at this place again. The only nice person i came across was the maintenance man..who seemed to be overloaded & probably underpaid (he was downstairs fixing a referigated case for the Starbucks later)

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