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Wyndham Indianapolis West

  • 2544 Executive Drive
  • Indianapolis, IN 46241 US
  • 1-317-248-2481
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Indianapolis West
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2544 Executive Drive Indianapolis, IN 46241

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wyndham Indianapolis West  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Indianapolis West  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Indianapolis West  Rooms
4.05 Average TripAdvisor Service Rating of 4 of 5 for Wyndham Indianapolis West  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wyndham Indianapolis West  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wyndham Indianapolis West  Value
1.05 1 of 5 stars

“no fitted sheets, noisy kids runnung down halls and marijauna?”

  , Kokomo, Indiana, Usa
We stayed at the Wyndham prior to leaving for an early flight the next morning. I called ahead to ensure that my elderly grandmother would be put in the room next to ours and was assured she would. Upon arriving the staff was very friendly and accommodating although they did not put my grandmother, who has the beginning stages of Alzheimer's, next to us. So we put grandma in our room so that she could wait comfortably while her room next door was supposedly being cleaned. Our room had stains, including some dog poop tid bits, all over the carpet and so every one left their shoes on. We waited for quite a while and finally I went to check to see if her room was ready and ask for fitted sheets for the beds. The staff was very friendly and apologized because the cleaning staff was unavailable until 6:00p.m and that when they came in grandma's room would be cleaned and I would have fitted sheets for the beds. I said that was fine and that we would take grandma out to dinner so that she would not get upset or worried about not having a room. By the time we got back from dinner grandma's room was ready and they had put extra flat sheets on her bed. Getting grandma settled in and comfortable took until10:30p.m. and so I decided to just forget about the fitted sheets and tried to get some sleep before our 3a.m. wake up call. The room was hot and I kept trying to turn the air down but it didn't work, kids were running up and down the halls, and I kept hearing the ding of the elevator. Not only was all that going on but my hand kept touching the mattress and after turning over I could smell cologne and sweat, I'm a woman and so I wear perfume. I asked the front desk about fitted sheets again and they informed me that the hotel doesn't use them. As an RN I can say that is disgusting. I got no sleep and later that morning at 4a.m. these girls were talking loudly about how the shuttle bus driver was going to smoke marijuana with them on the way to the airport. I informed the front desk that he would not be driving my family to the airport and why. I paid over $186.00 for one room and for what? I will never stay at a Wyndham again. They should have offered to give us some money back at the very least, especially after the shuttle bus driver incident. Crazy stuff. However, the front desk staff is friendly, poor people.

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