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Wyndham Indianapolis West

  • 2544 Executive Drive
  • Indianapolis, IN 46241 US
  • 1-317-248-2481
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Indianapolis West
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2544 Executive Drive Indianapolis, IN 46241

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Wyndham Indianapolis West  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Indianapolis West  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Indianapolis West  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Indianapolis West  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wyndham Indianapolis West  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wyndham Indianapolis West  Value
1.05 1 of 5 stars

“Not Clean and Not People-Friendly”

  , Canton
I hate to complain but you have asked for my opinion so here it is. The Corporate needs to train the employees who run this development. Rooms 112 and 116 is where we stayed. The fan/a-c was not on in the room when we arrived and everything felt sweaty, damp and wet. The night of our arrival the comforter had dried white semen and filthy staines all over it.  The white sheets and Serta mattress had holes in it due to cigarettes when we have asked for a nonsmoking room.  The pillow itself has yellow stains and dry saliva on it. The room had a foul smelling stench. There is (still) nasty filth along the crevices and edge of the carpet. The bathtub is stained. The door touches the toilet bowl  and the door and you have to force the door to close.  The bottom of the door has gaps in it that a huge black spider was in our room that we killed. The carpet has filth all over it. We cannot even walk around the floor with our bare feet. When we did go to the front desk to complain that same day she did manage to give us new sheets and pillow cases but they were damp and no new comforter until the next day.  Everything seemed damp because there was no A/C running. I know they are trying to save money but when guests are coming that room needs to feel welcoming like a clean room but that place was a damp rats nest. A large dog that is not people-friendly tried to attack one of us. They do not keep track of the allowed dogs to stay with the owners that people have allergic reactions to. There were flies in the curtains. The place was loud with people partying next door with a guy hanging in front of our door with no shirt on and smoking next to our vent. The staff did seem to be concerned and kind. The front desk lady did what she could but that does not excuse the dirt in those rooms.

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