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Wyndham Boston Chelsea

  • 201 Everett Avenue
  • Chelsea, MA 02150-1816 US
  • 1-617-884-2900
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Boston Chelsea
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201 Everett Avenue Chelsea, MA 02150-1816

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Boston Chelsea  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Chelsea  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wyndham Boston Chelsea  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Boston Chelsea  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Wyndham Boston Chelsea  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Boston Chelsea  Value
2.05 2 of 5 stars

“Reservation snafu”

  , Edina
I had reserved a 3-person, non-smoking, king-bed suite online and received a confirmation email for that reservation five days before we arrived. When we got to the hotel, no such suite was available. We were placed into a conference room converted to a sleeping room. The room was huge and empty, had bright overhead can lighting, one comfortable chair and a desk chair, and one desk lamp. I went to the lobby to read in the afternoon, as the room was not a pleasant place to sit, but the TV in the breakfast room was on, although there was no one there, and the noise was too distracting for reading. The king bed was a very low, uncomfortable Murphy bed, on which the reading lights did not work. The sofa bed was also quite uncomfortable. We were awakened by a telephone call from the desk at 8:30 the next morning, telling us we needed to vacate the room by 10:00 am (normal check-out is noon), because the room had been double-booked and needed to be cleaned before a meeting. The staff was nice and apologetic, and we received a $40 credit on the room rate for the forced early departure. We did have a place to sleep, but it was one of the more unpleasant hotel stays I have experienced. We decided not to take advantage of the breakfast, so can't comment on it.

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