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Wyndham Riverfront New Orleans

  • 701 Convention Center Blvd
  • New Orleans, LA 70130 US
  • 1-504-524-8200
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Riverfront New Orleans
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701 Convention Center Blvd New Orleans, LA 70130

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wyndham Riverfront New Orleans  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Riverfront New Orleans  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Riverfront New Orleans  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Riverfront New Orleans  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Riverfront New Orleans  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Wyndham Riverfront New Orleans  Value
3.05 3 of 5 stars

“poor management”

  , New Orleans
The room was clean and the bed was comfortable. I prefer to have an option of bathtub and shower, not a shower only. Also, I was confirmed to have a corner King room and did not get that. At check-out I asked to have a price adjustment made since I didn't get the more expensive corner King. Not only was a manager not available to give me the adjustment, but when I was called later that day, it was not from the manager. The clerk relayed the message that I would not be getting an adjustment because my room was an upgrade. I asked to speak to a manager. Again, no one was available. I had to wait until 5:00 the next evening before hearing back from the manager. Again, I was told my room was an upgrade and I would not be getting an adjustment. I asked what made my room an upgrade and I was told that it was a "historic" room!! I was not happy and told her I was not asked if I wanted a small historic room for the same price as the corner king. After some bantering, I received the price adjustment. I should not have had to waste so much of my time to get this adjustment, it should have been made at checkout.

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