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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Wyndham Boston Andover  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Andover  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Boston Andover  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Andover  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Boston Andover  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Boston Andover  Value
3.05 3 of 5 stars

“Manager Taunya Roberts”

  , Bayport
I have one main issue regarding your hotel. You offer a bar that has no stock what so ever of liquor, and a small quantity of expired beer. It closes by 9pm Friday and completely closed on weekends. The bartender was frustrated by his inability to serve his guests properly. Myself and 5-6 middle aged guests attempted to have some beer and wine(after the alcohol free bar was closed) in an area where no one else was and we were immediately stopped. I approached the manager and politely asked if we could drink for a short amount of time, that we would be respectful and would clean up. Her answer was no and that it was against the law in this alcohol free town. Her attitude was demeaning and when I told her not to address me as a child she apologized if "You took it that way". When I asked why her bar has no stock she stated "well maybe we were wiped out from last weekends soccer tournament". The bartender might refute this point but even if it was true a whole week and she still hasn't restocked the bar? Incredible-not much of a manager! You should look at the amount of money this bar brings in because if it was run properly at $6 a beer it would be making a very nice profit. No stock=no profit for Wyndham. I would never waste this much time writing a review good or bad but she was terrible. In a dry town she referred us to drink at the bar in the hotel next door(that was confusing) or 8 of us pile into someones room.(that would probably be disturbing to other guests). Even if Taunya quoted policy correctly she lacks people skills and ability to manager a bar. She's losimg money for you.

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