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Wyndham Boston Chelsea

  • 201 Everett Avenue
  • Chelsea, MA 02150-1816 US
  • 1-617-884-2900
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Boston Chelsea
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201 Everett Avenue Chelsea, MA 02150-1816

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wyndham Boston Chelsea  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Chelsea  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Wyndham Boston Chelsea  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Chelsea  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Boston Chelsea  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wyndham Boston Chelsea  Value
2.05 2 of 5 stars

“Very Disappointed”

  , Adana, Turkey
This is the second Wyndham hotel I have stayed in and it is the last Wyndham hotel I will stay in. The staff was unfriendly, some members of the front desk staff didn't communicate with the shuttle staff and vice versa. We were yelled at by one of the front desk staff because we got off at the wrong train stop and we needed a ride since the bus didn't run anymore. And since the shuttle didn't come to that stop we had to get back on the train and go to the stop the shuttle would pick us up at. We booked a military rate when months before we were to arrived. When we got our bill half way through the week the rate changed from $129 to $189 and this wasn't what we were quoted when we booked. When i asked the front desk about this I was told it was their busy season. On the last day I spoke to the manager and he said he would email me, Mr Rick Roberto, in a few days once he checked out the account. I have been back over a week and haven't heard anything from him, not even a email letting me know he hasn't forgotten about me. I understand people are busy, however if you tell someone you are going to help them, at the very least drop them an email and let them know something so they don't feel like they are being ignored. I emailed him last week just to follow up and I have still not heard from him. Needless to say I will NEVER stay at another Wyndham hotel.

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