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Wyndham Indianapolis West

  • 2544 Executive Drive
  • Indianapolis, IN 46241 US
  • 1-317-248-2481
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Indianapolis West
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2544 Executive Drive Indianapolis, IN 46241

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Indianapolis West  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Wyndham Indianapolis West  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Indianapolis West  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wyndham Indianapolis West  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Indianapolis West  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Indianapolis West  Value
3.05 3 of 5 stars

“Unhappy”

  , Smiths Station
The room that was given to me initially was a terrible room. The air conditioner did not work properly. The Internet rarely stayed on. Even the iron had the button missing to turn it on! It was a room purchased on the Internet so they put me on the back of the building. No Ice machines worked within 300 yards of the room. When I would call about the situations the customer service was terrible. Finally after two days I told them I was leaving and one young lady named Leila was very courteous and helped me get a room upgrade.Then my credit card was charged $399 for incidentals which I did not use one penny on. It was supposed to be fifty dollars. I was charged fifty dollars per night for eight nights! My credit card company froze my card! It was a mess! Totally unpleasant situation. I didn't get my Rewards points applied either. The second room issued was very good. Service was still bad except for Leila who was excellent and the only one there who seemed to care about anything in helping the customer. I spent $800.00 plus dollars over eight nights.

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