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Wyndham Cabo San Lucas Resort

  • Boulevard Marina S N
  • Cabo San Lucas, 23410 MX
  • +52 62 41739300
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Cabo San Lucas Resort
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Boulevard Marina S N Cabo San Lucas, ** 23410

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wyndham Cabo San Lucas Resort  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Cabo San Lucas Resort  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Cabo San Lucas Resort  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Cabo San Lucas Resort  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Wyndham Cabo San Lucas Resort  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Cabo San Lucas Resort  Value
1.05 1 of 5 stars

“Disappointing 2 years in a row”

  , Golden
My group had two rooms for the annual Los Cabos Tuna Jackpot. This was the second time we have stayed at the Wyndham, and both times this property has been an extreme disappointment. The rooms are dirty, aging, and in need of a facelift. The biggest disappointment is the customer service. Both stays I have paid for a Jr Suite, and both times I have received the wrong room. The most recent stay I argued with the front desk person who assured me I was in the correct room. I offered to show him my room, but he did not want anything to do with ensuring I was in the room I had paid for. I then asked to be refunded the difference in price of the basic room and the Jr Suite, but was told they could not refund any money to me. When I expressed how disappointed I was in the customer service, he wanted to argue this point with me!! Next year I will not be staying at this hotel for the tournament.

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3.0 of 5 stars

 

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