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Wyndham Boston Chelsea

  • 201 Everett Avenue
  • Chelsea, MA 02150-1816 US
  • 1-617-884-2900
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Boston Chelsea
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201 Everett Avenue Chelsea, MA 02150-1816

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wyndham Boston Chelsea  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Boston Chelsea  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Boston Chelsea  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Chelsea  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Boston Chelsea  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Wyndham Boston Chelsea  Value
2.05 2 of 5 stars

“A harsh Lie”

  , Mckinney
I took my wife to stay at the Wyndham in El Paso and called ahead before making the room purchase. The employee on the phone informed me that there was a hot tub in the room in suite room B, but upon arrival we found out it was just the "upgraded bathroom" with a tub that wouldn't suit a child. I called the front desk an explained my situation, the front desk person said there is nothing she can do unless i'm willing to pay $253 more dollars to be upgrades to the room with the Jacuzzi and HUNG UP! This truly ruined our trip. I understand that the person on the phone may have miss-informed me but the "customer help" was appalling. It's a shame that such a top notch facility has lost my (frequent) business. I expected better from a hotel such as the Wyndham.

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