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Wyndham Garden Manhattan Chelsea West

  • 37 West 24th Street
  • New York, NY 10010 US
  • 1-212-243-0800
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Garden Manhattan Chelsea West
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37 West 24th Street New York, NY 10010

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Garden Manhattan Chelsea West  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wyndham Garden Manhattan Chelsea West  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Garden Manhattan Chelsea West  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wyndham Garden Manhattan Chelsea West  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wyndham Garden Manhattan Chelsea West  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Garden Manhattan Chelsea West  Value
3.05 3 of 5 stars

“Privacy & noise problem”

  , New York City, New York, Usa
Although the staff was extremely nice and accommodating there seems to be a fundamental problem with some of the rooms - there is VERY little noise sound buffering between the walls and doors, especially into the hallway. Additionally, the walls seems to be very flimsy so if an occupant in your neighboring room closes the door normally it shakes the wall and the bed. If your neighbor slams the door it is unbearable. We had two specific incidents where our neighbors came in at the very early hours (5 AM) and the door slamming and talking/TV, etc woke us. We contacted the staff and they addressed it but since it happened 2 nights in a row I thought that more compensation should have been offered to us (we got a $60 discount in total although we stayed for 8 nights and the bill was over $2000). I know that NYC is noisy but 24th St. is very quiet and the noise was not coming from the outside, it was in the hall and from next door. We also did not feel entirely safe and there was essentially no privacy between the rooms. We will not be returning because of this issue.

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