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Wyndham Cleveland at Playhouse Square

  • 1260 Euclid Avenue
  • Cleveland, OH 44115 US
  • 1-216-615-7500
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Cleveland at Playhouse Square
Wyndham Cleveland at Playhouse Square
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1260 Euclid Avenue Cleveland, OH 44115

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Wyndham Cleveland at Playhouse Square  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Cleveland at Playhouse Square  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Cleveland at Playhouse Square  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Cleveland at Playhouse Square  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Wyndham Cleveland at Playhouse Square  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Cleveland at Playhouse Square  Value
2.05 2 of 5 stars

“Poor Customer Service”

  , Cleveland
They told us parking was only $12, but charged $20, plus we were tipping the valet everyday. They never mentioned that it was only $12 if you self parked. We tried to get a room for more nights, they said they were full, but when we called the reservation desk, they said there were extra rooms. Our family who had surgery at the Cleveland Clinic was only suppose to be there for 7 days, but it turns out she will be there 14-20. The rooms were dirty, beer caps on the floor, could not get the bath tub to drain, even after 3 calls to maintenance. They were unfriendly, something you don't need after being at the Cleveland Clinic all day while a family member is in surgery. When you have a family member at the Cleveland Clinic, you don't need people to be rude and unfriendly to add to your stress. I would never recommend anyone who is going to the Cleveland Clinic to stay at this hotel.

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