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Wyndham Garden Austin

  • 3401 South IH-35
  • Austin, TX 78741 US
  • 1-512-448-2444
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Garden Austin
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3401 South IH-35 Austin, TX 78741

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Garden Austin  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Garden Austin  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wyndham Garden Austin  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wyndham Garden Austin  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Garden Austin  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Garden Austin  Value
3.05 3 of 5 stars

“Room Confusion”

  , Ottawa
The hotel itself was very nice and we ended up enjoying our stay for the most part. When we arrived we were given our room key which was to be the large room suite with two bedrooms. We were given a room with two queen beds in one room. We went back to the desk and were told to meet a staff at the right room. When we got there both bedrooms were full of additional chairs and miscellaneous furniture. You couldn't even get to the beds. Once again back to the desk and the manager met us at the room and explained they were getting ready for an Easter brunch and there was some mix up with the room. We were given the option of waiting more time while they cleaned it out or given two separate rooms for the cost of one room. While it met our accommodation needs it hardly provided for a family vacation atmosphere when we were separated into two rooms. The rooms were side by side so that helped and they were clean and comfortable but it was a big hassle from the beginning. We then made our way to the pool because we had a 5 year old that was promised fun time in the swimming pool. The floor of the pool was visibly dirty and the hot tub floor was filled with sand. Not quite what we had in mind :-(. I was disappointed for sure in that I had stayed at another Wyndham in Peoria, IL and had a great space and that is what led us to your facility.

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