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Wyndham Garden Austin

  • 3401 South IH-35
  • Austin, TX 78741 US
  • 1-512-448-2444
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Garden Austin
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3401 South IH-35 Austin, TX 78741

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Garden Austin  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Garden Austin  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Garden Austin  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Garden Austin  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wyndham Garden Austin  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wyndham Garden Austin  Value
1.05 1 of 5 stars

“spring break wrecked”

  , Tulsa
On arriving at the hotel, other guests told us the pool was too heavily chlorinated and it had made their kids sick. Since this was a special treat for spring break, I didn't want to disappoint my kids. so we decided to brave it anyway. The water smelled heavy with chlorine, and after a while, the kids started to complain that their eyes were burning and their stomachs were upset. We got out of the pool and went upstairs where the kids began vomiting. They had headaches and vomiting all night from the water. In the morning, the pool was closed . I talked to the front desk about getting a credit for our stay since it was ruined due to the pool problems. They offered me to come swim during a weekday. That wont work since I work and the kids go to school. Then they offered to come swim on a sunday evening. That's not fair for my kids who have to go to school on Monday morning.. We did not take an out of town trip for spring break because we thought this nice hotel would be fun. Instead they couldn't enjoy the pool or the guest room due to the chemicals in the water. I believe the hotel should allow us to replace our Friday evening stay with another comparable Friday evening stay.

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