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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wyndham Boston Andover  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Andover  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Wyndham Boston Andover  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Andover  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wyndham Boston Andover  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Wyndham Boston Andover  Value
2.05 2 of 5 stars

“Nice Hotel/Building. Guest Services and requests were ignored and not helpful”

  , Cockeysville
While the hotel itself, and the grounds were well maintained and created a nice backdrop. That was where the pleasantness stopped. After calling ahead to secure a room to get in two hours early due to having to prepare for a performance, when I arrived at the hotel to check in, there was no note made of this, and I was promptly told that there was no early check in allowed. That they would make a note and I would get a first available room. Im glad that I was standing near the desk for the next hour waiting for rooms to become available, because they checked in FIVE other guests ahead of me, even though I was waiting. The staff was curt, and not very helpful at all. Friday night, the older woman who was the hostess for the restaurant could not find the people who's name she was calling, and complained to my partner and I about it. Nice hotel, but the pleasantness is only on the surface. Staff needs to be more accommodating.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.