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Wyndham Philadelphia Historic District

  • 400 Arch Street
  • Philadelphia, PA 19106 US
  • 1-215-923-8660
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wyndham Philadelphia Historic District
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Traveler Reviews brought to you by
400 Arch Street Philadelphia, PA 19106

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wyndham Philadelphia Historic District  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Philadelphia Historic District  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Wyndham Philadelphia Historic District  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Philadelphia Historic District  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wyndham Philadelphia Historic District  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Philadelphia Historic District  Value
3.05 3 of 5 stars

“Customer Service?”

  , La Plata, Maryland
I have never experienced such POOR customer service! The wait LINE to check in was over hour (20-30 People DEEP)!! Stood in line, in the lobby with no apology or explanation from Management! Then to top things off...It was finally my turn and the Manager (that's right the Manager) in the middle of checking me in took a telephone call with not concern of anyone or anything going on around her while members of the staff milled around totally ignoring all the customers waiting to check in to include a customer who had already checked in but had to have his room key rekeyed (Management motioned him to get in the BACK of the Line!)...If I had not seen such poor Customer Service, I don't know if I would have believe the impact it had on so many people waiting for so long to enjoy their stay in such a great city! Thank God, the hotel location and cleanliness SORT of made up for the Manager' s Poor Service!!!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.