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Wyndham Garden Austin

  • 3401 South IH-35
  • Austin, TX 78741 US
  • 1-512-448-2444
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Garden Austin
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3401 South IH-35 Austin, TX 78741

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wyndham Garden Austin  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Wyndham Garden Austin  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Garden Austin  Rooms
5.05 Average TripAdvisor Service Rating of 5 of 5 for Wyndham Garden Austin  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wyndham Garden Austin  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Garden Austin  Value
2.05 2 of 5 stars

“Great staff but room had bed bugs”

  , Las Vegas
The van they picked me up in from the airport was falling apart. The employee warned me when I got in that the cabin light may flicker and the open door chime would go off here and there. He had to put the van into neutral when he came to a red light or else the van shook violently. What concerned me was that according to the employee, this was the better of the two vans they had.I ordered room service several times. I got the same thing each time and it was prepared slightly differently each time. The TV was ok but the station numbering was very confusing.On the second to last day, got eaten by what I believe are bed bugs from the knees down. Not sure if they were in fresh sheets or they just didn't get me the first few nights. I never saw them myself but I had the recognizable bite tracks that they leave.On the last day, the Hotel got struck by lightning around 12:30am and set off the fire alarm. I don't blame them for that but I was surprised by the fact that the employees were not evacuating the hotel at the beginning or even notifying the guests that everything was ok.The hotel provided free internet. I am glad it was free because it was so slow and unreliable that if I had paid for it, I would have been very angry.The staff was very helpful and friendly and was really their redeeming quality.

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