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Wyndham Garden Austin

  • 3401 South IH-35
  • Austin, TX 78741 US
  • 1-512-448-2444
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wyndham Garden Austin
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3401 South IH-35 Austin, TX 78741

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wyndham Garden Austin  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Garden Austin  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wyndham Garden Austin  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Garden Austin  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Garden Austin  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wyndham Garden Austin  Value
1.05 1 of 5 stars

“no internet service provided and no resolution”

  , Plano, Texas
I am very disappointed that internet service was advertised, but not provided. When I called their tech support number that stated they were open 24/7, no one answered literally for over an hour and a half. When I let corporate know, they offered no viable solution, saying, "that's just the number that corporate has us put down." They did not offer a solution. To be fair, the room was clean and functional, and water hot. They did refund me for no internet service, and the lady at the front desk was understanding. I was deeply disappointed that they did not even try and resolve issue. They missed out on a client that is staying somewhere else now for 2 months potentially.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.