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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wyndham Boston Andover  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wyndham Boston Andover  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Wyndham Boston Andover  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Andover  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wyndham Boston Andover  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Wyndham Boston Andover  Value
2.05 2 of 5 stars

“I was not initially impressed with the hotel staff. We...”

  , Salt Lake City, Utah, Usa
I was not initially impressed with the hotel staff. We arrived at the hotel too early to check in, and we were asked to check our luggage with the bell man. He was incredibly rude and inpatient. He immediately stated, to himself "Hurry up, I want to leave," while looking at his watch, apparently waiting for someone to come relieve him. He got quite the attitude with me when I was confused about what he was asking at one point when he wanted to know the numbers on the tickets he gave me. At one point he said "it's not that hard!" I was completely shocked with the way he was speaking to us. The man who checked us in was not much more friendly. My friend is having her wedding at this hotel next year and we asked it we could go see the ballroom. He turned to the woman beside him and asked her if she would take us and when she said no, he responded with "well I don't want to," right in front of us. Luckily, the next morning, the head chef took us for a great tour of the ballroom/floor and was extremely helpful and welcoming. Also, the bell man who helped us that morning was extremely helpful and polite. I hope that the professionalism of the other employees improves before my friend's wedding next year.

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