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Hotel Galvez & Spa A Wyndham Grand Hotel

  • 2024 Seawall Blvd
  • Galveston, TX 77550 US
  • 1-409-765-7721
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hotel Galvez & Spa A Wyndham Grand Hotel
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2024 Seawall Blvd Galveston, TX 77550

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Hotel Galvez & Spa A Wyndham Grand Hotel  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hotel Galvez & Spa A Wyndham Grand Hotel  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Hotel Galvez & Spa A Wyndham Grand Hotel  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hotel Galvez & Spa A Wyndham Grand Hotel  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Hotel Galvez & Spa A Wyndham Grand Hotel  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Hotel Galvez & Spa A Wyndham Grand Hotel  Value
4.05 4 of 5 stars

“Valet Service RUDE”

  , Round Rock
Staff/room/hotel was very nice.With one VERY BIG exception. Upon check in we asked the head valet if we could use a cart to take our own luggage up. He was rude and condescending in his answer. He REFUSED us the use of the cart. We did this not because we are cheap but because of a previous experience of damage to possessions by hotel staff (not at Galvez). He made it VERY obvious that he thought we were lowlifes because we chose to move our own luggage. He appeared to be the valet in charge as we later came up and were treated much better by another valet and he laughed in sympathy when we related our previous echange with his boss. Not everyone who choses to bus their own luggage does so to cheat the bell person out of their tips. And if the hotel policy is to refuse a paying guest the use of the cart then the hotel is way too full of itself. If I want self important service I will go to New York. Not Galveston. And during our stay we witnessed other guests use the cart "self service".

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