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Wyndham Boston Andover

  • 123 Old River Road
  • Andover, MA 01810 US
  • 1-978-975-3600
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wyndham Boston Andover
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123 Old River Road Andover, MA 01810

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Wyndham Boston Andover  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Boston Andover  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Wyndham Boston Andover  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wyndham Boston Andover  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wyndham Boston Andover  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Wyndham Boston Andover  Value
1.05 1 of 5 stars

“Worst Hotel Stay Ever”

  , Acworth
This hotel stay was unpleasant for many reasons. First, the staff was rude from the moment we pulled into to the valley drive. When we approached the front desk, we stood for over 10 minutes waiting for someone to come out to check us in. When someone finally came to check us in, I advised him that I was fine with them placing the $50 "incidental" hold on my card, but that I would like to pay my final bill with a different card (I do this because of the amount of time it takes my bank to release temporary holds). The hotel ran my card for the full amount the first night of my stay. Second issue. My third issue was that the room was not up to my expectation of cleanliness. This could be due to the age of the hotel, but there were some stains on the curtains and the wall. The bathroom was absolutely disgusting, when you ran the shower, the bathtub would fill with water. An obvious clog that had been neglected for some time. Depending on the length of time you wanted to shower, the entire bathtub would fill to the brim. When we informed the front desk of the issue, the associate stated, "Oh, I know they do that, I'll send housekeeping up". Why have they not fixed the issue or not booked travelers in the rooms that have a known problem? These are just the highlights of the awful experience we had at this hotel. I usually don't participate in these rating survey's but I wanted to make people aware, as the other reviews I read before booking seemed to all be positive.

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