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Microtel Inn & Suites by Wyndham Richmond Airport

  • 6000 Audubon Drive
  • Sandston, VA 23150 US
  • 1-804-737-3322
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Microtel Inn & Suites by Wyndham Richmond Airport
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6000 Audubon Drive Sandston, VA 23150

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Richmond Airport  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Richmond Airport  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Richmond Airport  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Richmond Airport  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Richmond Airport  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Richmond Airport  Value
1.05 1 of 5 stars

“I had a horrible experience”

  , Florence
I took my family to San Diego for a family vacation. We arrived at this hotel at around 2:15 pm and we were told that they did not have any rooms available and had to come back at 3. I have never had a hotel refuse to check me in early. I did not even receive an apology. Then when we got to our room my wife set a suitcase on the luggage holder which broke and fell on her toe. We told this to the front desk and the sent security to look at it. The guy looked at the luggage rack and not my wife's toe and said they would fix the rack which they never did. Then the next day we did not get any maid service until we complained twice. We had called the front desk and told them that we were leaving at 12:00 and asked if they could come between 12 and 3. The guy at the front desk assured us that the maid would be in. It didn't happen. We had to complain again to get a maid to come. The room was damp and the walls are were very thin. We could hear our neighbors yelling. The beds were uncomfortable as well. I also took my kids swimming at the pool and several guys were out there smoking pot!! It was not as if the hotel staff didn't know it either because I saw them come and deliver food to them while they were smoking!! The high speed internet connection was not consistent either.

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