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Wyndham Virginia Beach Oceanfront

  • 5700 Atlantic Ave
  • 57th St and Atlantic Avenue, Virginia Beach, VA 23451 US
  • 1-757-428-7025
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Wyndham Virginia Beach Oceanfront
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5700 Atlantic Ave, 57th St and Atlantic Avenue| Virginia Beach, VA 23451

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Wyndham Virginia Beach Oceanfront  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wyndham Virginia Beach Oceanfront  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wyndham Virginia Beach Oceanfront  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wyndham Virginia Beach Oceanfront  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wyndham Virginia Beach Oceanfront  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wyndham Virginia Beach Oceanfront  Value
2.05 2 of 5 stars

“Great location, but just "ok" for the property”

  , Edgewater
I was in the hotel industry for 20 years. During that time I held two positions as General Manager. Because of my experience I can appreciate the difficulty of running a property and how hard it is to upkeep a beach hotel. My main complaint was the cleanliness of the room. It was not just worn tile etc. I was able to take a make up cleansing cloth and removed dirt from the bathroom floor and around the base of the toilet. The room was dusty. The carpet felt like it had not been cleaned in some time. The perimeter of the room was caked with crumbs or sand (vacuums in this type of property need attachments to vacuum the corners, lines around the walls properly). Mold in the bath tile and the slip mat in the tub was beyond cleaning or needed clorox. Again, built in slip "mats" tend to hold on to dirt but once it gets in there from lack of proper cleaning each time, it is there to stay. I stayed two nights. We had snacks in the room and we did leave crumbs (I tried to pick up by hand but figured the room would be vacuumed), we came back from a day out and it was clear the room was not vacuumed. Even if we are a stay over, if there is a clear need for vacuuming, well, it should be vacuumed. On a positive note, the bedding was great though! It looked brand new, and it was a comfortable sleep.The front desk staff was just ok. They were not overly welcoming upon arrival but it was not awful, just ok. After a 4.5 hour drive, a warm welcome would be nice. The check out was much warmer and friendly but no one asked how I enjoyed my stay. On a positive note, we needed a screw driver for a game we brought and the maintenance gentleman was wonderful! He was so kind and helpful and asked us if we would like to know the best places to go for dinner etc (the front desk didn't even do this). He made me feel better about the hotel. Our view was wonderful. I did enjoy the oceanfront view and enjoyed time on the balcony. Had I not had such a great view, the new bedding, the nice maintenance staff, and a good meal provided by room service (even if it was an hour wait) I would have been truly unhappy with the stay.

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