Wyndham Rewards SMlearn more
ByRequest benefits exclusively at Wyndham Hotels and Resorts.
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| FAQs (Frequently Asked Questions) about Wyndham ByRequestSM |
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| Wyndham Rewards |
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Why change the name from TripRewards to Wyndham Rewards? Will I be getting a new member number? Will I be getting a new membership card? What happens to the points I currently have in my TripRewards account? Do I need to do anything to "activate" my Wyndham Rewards account? Will I still earn the same number of points for my hotel stays? Can I still redeem my points for free night stays? Does my selection of hotel brands change? Does this name change affect any of my current hotel reservations I've made through TripRewards? Can I still find program information, make reservations, redeem points or access my account online at triprewards.com? Do I need to change my User Name or Password at wyndhamrewards.com? Who do I call for program questions? Can I still choose to earn Wyndham Rewards points, air miles or rail points for my stays? Does this new name change the way I can earn points or get rewarded? Does this name change affect my Wyndham ByRequest benefits? |
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| Frequent Flyer |
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Can my spouse use my frequent flyer number on his or her stay with Wyndham? I just became a member of Wyndham Rewards with ByRequest; how do I receive mileage credit for a past stay? How long after my departure should it take for points or miles to be posted to my account ? How can I ensure that my miles are posted automatically? |
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| Newsletter |
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How do I update my e-mail newsletter subscriptions? |
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| Stay History |
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I am unable to find an electronic receipt for a past stay on my member profile. Can stay history be added to my profile? |
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| Member Profile |
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Can I make changes to my ByRequest member profile? |
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| Member Benefits and Amenities |
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Do Wyndham Rewards with ByRequest members receive special rates? Can I receive the benefits of Wyndham Rewards with ByRequest when I book my room reservation through priceline.com, hotwire.com or other blind online booking services? Can I redeem my points for a free night hotel stay? As a member of Wyndham Rewards with ByRequest, will I be charged for a missed reservation that I did not cancel? As a member of Wyndham Rewards with ByRequest, will I be charged for an early departure fee for a shortened stay? I have completed my Byrequest member profile, what snack will I receive when I arrive? Is my Wyndham Rewards with ByRequest membership card transferable? How do I add my member number to an existing reservation? Are Wyndham Rewards with ByRequest members guaranteed an upgraded room? As a member of Wyndham Rewards with ByRequest , do I receive any points? |
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| FAQs (Frequently Asked Questions) about Wyndham ByRequestSM - Wyndham Rewards |
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| Why change the name from TripRewards to Wyndham Rewards? |
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| This name change reflects our continued growth as part of the Wyndham Worldwide family of brands. Wyndham Rewards brings together the unique personalized benefits of Wyndham ByRequest, such as high speed internet and a welcome snack, with the points and rewards offering. Stay at more than 6,000 Wyndham Worldwide locations around the globe, including Wyndham Hotels and Resorts®, Wingate by Wyndham®, Ramada®, Days Inn®, Super 8®, and Baymont Inn & Suites® |
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| Will I be getting a new member number? |
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| No. You'll continue to use your same Wyndham ByRequest number to enjoy on-property benefits when you stay at Wyndham Hotels and Resorts locations. Your ByRequest number is linked to your TripRewards number. Your current TripRewards member number will stay the same. It will now be called your Wyndham Rewards member number. As before, use this number to receive points or miles for stays at any Wyndham Worldwide locations around the globe, including Wyndham Hotels and Resorts®, Wingate by Wyndham®, Ramada®, Days Inn®, Super 8®, and Baymont Inn & Suites® |
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| Will I be getting a new membership card? |
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| Existing Wyndham ByRequest program members who received a new card after November 2007, featuring TripRewards will receive a new card. Your member numbers remain the same: the TripRewards number on your card is now called the Wyndham Rewards number and helps in managing points account; the ByRequest number will continue to be used for personalizing your stays at Wyndham Hotels and Resorts. Newly enrolled members will receive new member card in the new member welcome kit. |
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| What happens to the points I currently have in my TripRewards account? |
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| You'll keep all of the points or miles you've already earned with TripRewards (per the program's Terms and Conditions). These points will now be called Wyndham Rewards points. Wyndham Rewards (formerly TripRewards) points expire four years from the date they are credited to a member’s account unless his/her account is used earlier. After 18 consecutive months without any earning or redemption transactions, the member’s account will be closed and points forfeited. To view the full terms and conditions of the program, please visit http://www.wyndhamrewards.com/services/terms |
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| Do I need to do anything to "activate" my Wyndham Rewards account? |
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| No. You do not have to re-activate your account. Your usernames and passwords will not change. However, if you'd like to verify the information in your current profiles, go to www.wyndhamrewards.com to access your earning preferences and points balance, and go to www.wyndhambyrequest.com to access your ByRequest personalization profile. |
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| Will I still earn the same number of points for my hotel stays? |
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| Yes. You'll still continue to earn 10 points, 2 rail points, 500 airlines miles for every dollar (USD) you spend for qualifying stays at Wyndham Hotels and Resorts. These points will now be called Wyndham Rewards points instead of TripRewards points. If you elected to earn airline miles instead, that option will not change for you Don't forget, you can also earn points or airline miles for stays at more than 6,000 other hotels in the Wyndham Worldwide family of brands, including: Wingate by Wyndham®,, Ramada®, Days Inn®, Super 8®, and Baymont Inn & Suites®. |
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| Can I still redeem my points for free night stays? |
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| Yes. You can still redeem your points for free night stays at Wyndham Hotels and Resorts, plus more than 6,000 other hotels in the Wyndham Worldwide family of brands including Wingate by Wyndham®, Ramada®, Days Inn®, Super 8®, and Baymont Inn & Suites® |
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| Does my selection of hotel brands change? |
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| No. The hotel brands are the same as they were with TripRewards. That means, you can continue to earn points or miles and redeem at Wyndham Hotels & Resorts®, plus more than 6,000 hotels around the globe, including: Wingate® by Wyndham, Ramada®, Days Inn®, Super 8®, and Baymont Inn & Suites®. |
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| Does this name change affect any of my current hotel reservations I've made through TripRewards? |
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| Not at all. Any hotel reservations made prior to this name change will not be affected. Your reservation confirmation number remains the same, and you will earn Wyndham Rewards points on qualifying stays. |
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| Can I still find program information, make reservations, redeem points or access my account online at triprewards.com? |
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| Go to www.wyndhambyrequest.com to book stays at Wyndham Hotels and Resorts and to manage your Personalization profile. From there you can find links to manage your points earning account with www.wyndhamrewards.com. |
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| Do I need to change my User Name or Password at wyndhamrewards.com? |
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| No, your username and password will not change for Wyndham ByRequest. Also, your TripRewards username and password can be used for Wyndham Rewards. No changes or updates are necessary. |
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| Who do I call for program questions? |
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| You can still call 1.800.WYNDHAM for Wyndham Hotels and Resorts reservations and for all your Wyndham Rewards or ByRequest program questions. The Specialists are available : Monday - Friday, 9 a.m. to 11 p.m., ET Saturday and Sunday, 9 a.m. to 6 p.m., ET |
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| Can I still choose to earn Wyndham Rewards points, air miles or rail points for my stays? |
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| Definitely. You'll continue to have the choice of earning 10 points or 2 rail points for every dollar (USD) you spend on your hotel stay. Or you can earn 500 airline miles per stay at participating brands. Please see our program terms and conditions. Keep in mind, airline miles can only be earned for your hotel stays — you'll receive Wyndham Rewards points for all other earning activities. If you'd like to change your Earning Preference, you can log in and update your Member Profile anytime at wyndhamrewards.com. |
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| Does this new name change the way I can earn points or get rewarded? |
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| No. Earning opportunities, reward options and point levels will remain the same as they were with TripRewards. You can still earn and redeem with the same great selection of program participants.
And, like before, you'll always enjoy your personalized on-property benefits when you stay at Wyndham Hotels and Resorts. |
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| Does this name change affect my Wyndham ByRequest benefits? |
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| No. Your benefit level with ByRequest offerings will not be affected. |
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| FAQs (Frequently Asked Questions) about Wyndham ByRequestSM - Frequent Flyer |
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| Can my spouse use my frequent flyer number on his or her stay with Wyndham? |
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| The frequent flyer number must belong to the guest who is staying at the hotel in order for mileage awards to be processed. Remember that anyone can join and receive mileage on his or her own frequent flyer number. |
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| I just became a member of Wyndham Rewards with ByRequest; how do I receive mileage credit for a past stay? |
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| If you were not a member during your stay, points or miles can not be applied to past stays. |
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| How long after my departure should it take for points or miles to be posted to my account ? |
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| Please allow 4 weeks for posting of points or miles earned. You can contact member services with any questions about your point balance at 800-WYNDHAM. |
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| How can I ensure that my miles are posted automatically? |
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| Ensure your Wyndham ByRequest member profile reflects your preferred mileage partner and your correct frequent flyer number. Provide your Wyndham ByRequest member number each time you make a reservation for a Wyndham Hotel or Resort, and your miles will be posted to your account within 14 days of your departure. |
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| FAQs (Frequently Asked Questions) about Wyndham ByRequestSM - Newsletter |
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| How do I update my e-mail newsletter subscriptions? |
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| Every e-mail you receive, whether it is your Wyndham Rewards eStatement or ByRequest hotel offers, will contain a link to opt-out of the communication. You can modify your subscriptions at any time by visiting Wyndham.com. You simply select the link at the bottom of the screen titled E-mail Subscriptions, and then select which newsletter subscription you would like to receive or modify. |
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| FAQs (Frequently Asked Questions) about Wyndham ByRequestSM - Stay History |
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| I am unable to find an electronic receipt for a past stay on my member profile. |
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Using your member number at the time of reservation will ensure that your electronic receipts are added to your member profile. |
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| Can stay history be added to my profile? |
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| Unfortunately, we are unable to apply missing check-out information to your member profile at this time. Please contact Wyndham Guest Services if you need assistance obtaining a copy of a hotel receipt. |
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| FAQs (Frequently Asked Questions) about Wyndham ByRequestSM - Member Profile |
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| Can I make changes to my ByRequest member profile? |
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| Yes, simply sign in to Wyndham ByRequest and select the member profile section that you would like to update. Changes will be submitted immediately. |
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| FAQs (Frequently Asked Questions) about Wyndham ByRequestSM - Member Benefits and Amenities |
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| Do Wyndham Rewards with ByRequest members receive special rates? |
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| We do provide exclusive member offers through our Web site and our monthly electronic newsletter "Wyndham News ByRequest," but our program is based on customization rather than rate reductions. |
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| Can I receive the benefits of Wyndham Rewards with ByRequest when I book my room reservation through priceline.com, hotwire.com or other blind online booking services? |
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| No, reservations booked through a blind online booking service, i.e. priceline.com or hotwire.com, are not eligible for any Wyndham ByRequest benefits. |
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| Can I redeem my points for a free night hotel stay? |
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| Yes. You can log into your ByRequest profile on Wyndham.com to link to your points earning account on wyndhamrewards.com. Or if you know your Wyndhamrewards.com log in and password, you can navigate directly to review all of your hundreds of rewards options. |
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| As a member of Wyndham Rewards with ByRequest, will I be charged for a missed reservation that I did not cancel? |
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| All guests, including Wyndham Rewards with ByRequest members, are charged for missed reservations that are not cancelled prior to arrival, based on each property's reservation cancellation policy. |
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| As a member of Wyndham Rewards with ByRequest, will I be charged for an early departure fee for a shortened stay? |
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| All guests, including Wyndham Rewards with ByRequest members, are subject to applicable fees, based on each property's early departure policy |
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| I have completed my Byrequest member profile, what snack will I receive when I arrive? |
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| The program offers 2 benefits levels. The welcome level offers points or miles for your stay, free internet access, expedited check in, free domestic long-distance calls and online receipts. After 3 nights, you qualify for the ByRequest level of benefits. The ByRequest level offers a welcome snack and drink, your room prepared the way you prefer it with pillow type, bed type and room location and in room extras like towels, coffee and pillows The ByRequest Manager at the hotel will prepare a welcome snack and drink for your arrival which will be a selection of items from your profile. |
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| Is my Wyndham Rewards with ByRequest membership card transferable? |
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| Wyndham ByRequest is a program based on customizing the needs of each member. Therefore, each traveler should have his or her own membership card and complete a member profile based on personal preferences. |
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| How do I add my member number to an existing reservation? |
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| Complete a contact Wyndham ByRequest form with your reservation information, call the hotel directly, or call our toll-free number 800-WYNDHAM (800-996-3426). At the prompt, select Wyndham Rewards. If you are calling from outside the U.S. and Canada, please call 506-638-4899 (your call will be subject to international direct-dial rates). |
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| Are Wyndham Rewards with ByRequest members guaranteed an upgraded room? |
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| We will provide Wyndham ByRequest members with the best available room on the day of arrival, at no additional cost. We do not guarantee an upgraded room. Please be sure to provide your member number when you make your reservation. |
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| As a member of Wyndham Rewards with ByRequest , do I receive any points? |
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| Yes. You can choose to earn 10 Wyndham Rewards points per dollar spent or 500 airline miles per stay. We even offer 2 rail points per dollar spent. |
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| Don't see a question or answer that meets your need? Contact Wyndham ByRequest. |